CapGen Privacy Policy

Effective Date: April 1, 2025

Little Grass Co. Limited ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy ("Policy") explains how we collect, use, store, and disclose your information when you use CapGen, our macOS application designed to generate and translate video subtitles.

By accessing or using CapGen, you agree to the terms of this Policy. If you do not agree, please do not use the application.

1. Information We Collect

CapGen collects minimal personal data necessary to provide and improve our services. This may include:

• Device Information: Such as your operating system, device model, and system language for compatibility and debugging purposes.
• Usage Data: Interactions with the app, such as features used, timestamps, and crash reports (if you opt in).
• File Metadata: We may temporarily process metadata of the video files (e.g., duration, file format) to perform subtitle generation. We do not store your video content or files on our servers unless explicitly uploaded by you for cloud-based processing.

2. Use of Information

We use the collected information to:

• Provide core functionality (e.g., subtitle generation, translation, and file export)
• Ensure app performance and troubleshoot issues
• Improve and personalize user experience
• Comply with legal obligations

3. Data Storage and Processing

CapGen primarily processes data locally on your device. For certain advanced features (e.g., cloud-based translation), files or text may be securely uploaded to our servers or those of our trusted service providers, solely for the purpose of processing your request.

All uploads are encrypted during transmission. No video or subtitle files are stored permanently unless explicitly required for functionality and with your consent.

4. Data Sharing & Disclosure

We will share personal information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors (e.g., hosting, analytics, payments) who process data on our behalf and under contractual obligations.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets — users will be notified if personal data is transferred.
• With Consent: Other disclosures only with your explicit permission.

We do not sell your personal information to advertisers.

We currently work with the following third-party partners:

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Local processing where possible
• End-to-end encryption for transmitted data
• Access controls and secure authentication on cloud systems

6. Your Rights

You have the right to:

• Request access to personal data we may hold
• Request correction or deletion of your data
• Withdraw consent where applicable
• Opt-out of data collection for analytics or diagnostics (if configurable)

To exercise these rights, please contact us at the email address provided below.

7. Children’s Privacy

CapGen is not intended for users under the age of 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the data promptly.

8. International Data Transfers

If we transfer personal data internationally, we ensure that adequate safeguards are in place in accordance with applicable laws such as the GDPR and the Personal Data (Privacy) Ordinance of Hong Kong.

9. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Material changes will be notified through the app or our website.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: [email protected]
Company: Little Grass Co. Limited
Jurisdiction: Hong Kong SAR, China